Before your stay

Before your stay at Club Med
From the minute you make your booking to the day you arrive in the resort, Club Med is always with you to prepare your trip without any stress. Discover amazing services that will help you fully enjoy your Club Med experience.

Singing up for the Kids Club
Your children ages 4 to 17 are automatically signed up for the Mini Club and Club Med Passworld as a part of Club Med’s all-inclusive package. Baby Club Med for ages 4 to 23 months and Petit Club Med for ages two to four years old, require an extra supplement as an option.
It is strongly recommended to reserve spots when you make your booking. To sign up, connect to your client account, head to an agency or contact your representative.

“MY CLUB MED” App
Download My Club Med app to get a foretaste of your first experience in our Resorts, plan your activities and receive tips to prepare your stay.
From the APP STORE > or GOOGLE PLAY >

Access to the easy arrival* service
Registration of childcare services, check-in and check-out, equipment rental and sign-ups for ski classes in the Mountain Resorts are at your fingertips. Our Easy Arrival service allows you to prepare your trip in advance so that everything is ready before your arrival.
*Depend on the Resorts

Transportation information
If you chose a stay with included transportation, all you have to do is wait to receive all the necessary documents for your trip and transfers. If you booked a trip without transportation, we can organize your transfer from the train station or airport to the Resort

Everything you need for a safe and comfortable trip
Club Med is with you every step of the way to help make trip planning stress-free: Club Med introduction, what to pack, glossary... we’ve thought of everything.